Technology and the Minister: Technology Overload

The term ‘Technology Overload’ is a strange one to western ears. Technology is always supposed to be 'good', isn't it? How can you have too many gadgets? That seems to run contrary to our culture. But this is a matter which ministers must pay close attention to in order to actually perform ministry.

The key question here is, “What does this technology do for me and is it worth the effort?” Each gadget or technology which we decide to use should have a specific task or set of tasks which it handles. The end result must save enough time, money and effort for ministry purposes to make the effort productive. If it does not, then the technology actually hinders ministry.

A simple example would be as follows. A minister decides to use a calendar software package on his laptop to keep track of events because it has a nice graphical interface. However, the package does not support imports from his current software on his PDA. Each event is going to have to be entered by hand into the new package. After entering, the new package requires the user to perform a series of steps when trying to print a comprehensive list, and a further set of steps if the user wants to break events into categories (Birthdays, Church events, Personal events…). In this case the nice interface is costing the pastor much time and effort. This translates into more time spent in front of a computer monitor than in ministry and therefore is not worth the effort.

Another example of a positive experience might go like this: The pastor needs to send birthday and anniversary cards out to a number of people. He knows that these people are technologically savvy and check their email frequently. He goes onto the Internet to a favorite site and selects an Electronic Greeting card for each of them, spending about 3 minutes each. Not only does he do this in the same time it would take to write the cards by hand, he saves the cost of the card, the cost of the postage and the card is delivered nearly instantaneously. As long as the recipients regard an e-card in the same way they regard a physical card, he has found a way to leverage technology to his advantage.

When considering new technology, ask yourself these questions:

• Is it going to save me more money than it costs (including labor time)?
• Is it going to save me time over what I am doing now?
• Is it going to open new possibilities for me?
• Is it going to save me effort?
• Is it going to be more accurate, and does that matter to me?

If you can answer at least three of these questions positively, then it probably is a good thing. If you can answer four positively, then it definitely is a good decision to incorporate the technology. Anything less than three, don’t bother.

Remember, technology is supposed to help you do a job. If it doesn’t do that, then it is failing to give you what you need.